What is your international returns policy?

    You can return your product back to us for a refund within the first 14 days. The item needs to be returned unused and in its original condition. For more details on Returns and Exchanges please click here.

    How long will it take for me to receive my refund?

    We will process your refund on receipt of your product. This could take up to 5 working days to reach your account.

    How long will it take to receive my order?

    Orders are dispatched within 1 working day and usually delivered within 5 working days. For more information on delivery times please click here.

    What if I want to cancel my order?

    If you wish to cancel your order, please contact our customer services team at nutrifresh@tccglobal.com. They will be able to track the status and advise on whether your order can be cancelled.

    Who can I contact if I have a question about delivery?

    For any questions about your delivery, please contact our customer services team at nutrifresh@tccglobal.com. They will be able to help and advise.

    Where do you deliver?

    Currently we ship to France, Germany, Italy, Spain, The Netherlands, United Kingdom, Channel Islands and Isle of Man.

    Do you offer free shipping?

    We offer complimentary shipping for any orders over €50. Orders underneath €50 will be required to pay a €6.99 shipping fee. Please note that if you are located in an island, there might be additional shipping charges. Please see our shipping rates for more information.

    Can I change my delivery address?

    Please contact our customer services team at nutrifresh@tccglobal.com. They will be able to help and advise.

    Do you have a mailing list?

    At this moment in time, we do not offer a newsletter.

    How do I check my order status?

    If you wish to check the status of your order, please contact customer service at nutrifresh@tccglobal.com.

    How can I contact customer services?

    You can contact customer services at nutrifresh@tccglobal.com.

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