tcc uses Personal Data to provide a safe, efficient and customized experience. For example, we use Personal Data to: To fulfil your online orders, this includes selecting the product, taking payment and shipping your selected product/s to you. We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation. Conduct analyses for business reporting. To analyse or predict our users’ preferences and demographic to help us better market/target our customers. Review behaviour to further enhance our site and offer a high user experience and service. We will engage in this activity where we have a legitimate interest. Accomplish our business purposes. For data analysis, for example, to improve the efficiency of our services; For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements; For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks; For developing new products and services; For enhancing, improving, or modifying our current products and services; For identifying usage trends, for example, understanding which parts of our services are of most interest to users; For operating and expanding our business activities, for example, understanding which parts of our services are of most interest to our users so we can focus our energies on meeting our users’ interests; We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or where we have a legitimate interest.
We retain Personal Data for as long as needed or permitted in light of the purpose(s) for which they were obtained and consistent with applicable law. The criteria used to determine our retention periods include: The length of time we have an ongoing relationship with you and provide the services to you (for example, for as long as you keep using our services); Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records for a certain period of time before we can delete them); or Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Some of tcc’s websites link to other sites created and maintained by other public- and/or private-sector organizations. tcc provides these links solely for your information and convenience. When you transfer to an outside website, you are leaving the tcc domain, and tcc’s information management policies no longer apply. tcc encourages you to read the privacy statement of each external website that you visit before you provide any Personal Data.
tcc implements commercially reasonable technical and organizational security controls to protect your Personal Data against theft, loss or misuse. Your data will be stored in a secure operating environment that is not accessible without authorization. tcc applies mitigation measures following periodic risk assessments to ensure an adequate level of protection of your Personal Data. tcc has put in place appropriate physical, technical and administrative procedures to safeguard and secure the information from loss, misuse, unauthorized access, disclosure, alteration or destruction. tcc cannot guarantee the security of information on or transmitted via the internet.
tcc does not knowingly collect data from or about children under 16. If we learn that we have collected Personal Data from a child under 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org.
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the website or otherwise to us.
Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our services you understand that your information will be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Data. Additional Information Regarding the EEA: Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your Personal Information. You may obtain a copy of these measures by contacting email@example.com.
In addition to the information that is available on tcc’s website, you have the right to access the Personal Data that tcc holds about you, all subject to the exemptions as contained in applicable laws and regulations. If you request the data, then tcc will assist you. Your identity will need to be confirmed before you are provided with access to Personal Data. We ask that you put your request in writing to the address included in the section “Contact us” below, and include the following information: Your full mailing address, Names of specific files or types of records to which you request access, including specific dates of those records, where possible. Please provide as much detail as possible. We will respond to your request consistent with applicable law. You will be notified if access to the records you have requested is granted or denied, and which exemptions apply.
If you believe there is a mistake in your Personal Data, you have a right to ask for the information to be corrected. We may ask you to provide documentation to show where tcc’s files are incorrect. We will respond to your request consistent with applicable law, will amend the erroneous data without undue delay, and will notify you once the correction you have requested has been completed.
You may obtain and reuse the Personal Data held by tcc for your own purposes across different services. tcc allows you to move, copy or transfer Personal Data easily from one IT environment to another in a safe and secure way, without hindrance to usability. This right applies to your Personal Data held by tcc, where the processing was automated and used in the light of our service provision within the contract you have with tcc, or where such processing was based on the consent you gave tcc for it. Follow the instructions at “Your Right to Access the Personal Data” and indicate that you wish to obtain the information for reuse purposes, indicating your desire to take the Personal Data with you. We will respond to your request consistent with applicable law.
tcc does not store Personal Data without a predefined and documented purpose. We follow laws that require us to delete Personal Data if the reason for its collection and storage no longer exists. If, however, you wish to have your Personal Data deleted at an earlier date, please contact our privacy team at firstname.lastname@example.org. We will respond to your request consistent with applicable law.
We encourage anyone who has questions about our use of Personal Data or interested to raise any concerns about this, to contact us at email@example.com or at the address provided in the section “Contact us” below. We will do our best to answer your questions and resolve any complaints and disputes regarding our use of Personal Data. Alternatively, individuals in the EEA have the right to lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs. A list of data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
The Continuity Company Ltd
4th Floor, The shipping Building
252 – 254 Blyth Road
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.